Amazon Seller Central Valid Tracking Rate Report

Critical tracking compliance monitoring to maintain Amazon’s 95% valid tracking requirement

The Valid Tracking Rate Report monitors the percentage of shipments that meet Amazon’s comprehensive tracking validation criteria. Amazon requires sellers to maintain above 95% valid tracking rate to ensure customer confidence and account health. This report captures detailed analysis of each tracking validation failure, including carrier approval status, tracking ID provision, ship confirmation timing, and carrier scan data.

Each shipment is evaluated against four critical Valid Tracking Rate criteria: using Amazon-approved carriers, providing valid tracking IDs, confirming shipment before delivery, and ensuring carrier tracking scans reach Amazon. The report identifies specific failures for each criterion, allowing you to address systemic tracking issues and maintain the high tracking standards required for seller success.

Key Data Fields

Order ID & Tracking ID

Unique identifiers linking specific orders to their carrier tracking numbers.

Valid Tracking Status

Overall indicator showing whether all tracking criteria were met for the shipment.

VTR Criteria 1: Approved Carrier

Validation that the shipping carrier used is on Amazon’s approved carrier list.

VTR Criteria 2: Tracking ID Provided

Confirmation that a valid tracking identification number was supplied to Amazon.

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VTR Criteria 3: Ship Confirmation Timing

Verification that shipment was confirmed before actual package delivery occurred.

VTR Criteria 4: Carrier Scan Data

Confirmation that carrier provided tracking scan information to Amazon systems.

Package Details

Package value, product category, and delivery information for context analysis.

Carrier & Shipping Method

Detailed carrier information and shipping service used for performance evaluation.

Amazon’s Valid Tracking Rate Report

Available at:

Seller Central → Performance → Account Health → Shipping Performance

Recommended Monitoring Frequency & Actions

How Often to Check This Report

Weekly System Review

Monitor Valid Tracking Rate weekly to identify systematic issues with carrier integrations or tracking uploads. Check daily when implementing new carrier relationships or shipping system changes.

Immediate Issue Resolution

Address tracking validation failures immediately as they directly impact customer experience and can quickly accumulate to breach the 95% threshold.

Required Actions Based on Report Data

  • Carrier Approval Verification
    Ensure all shipping carriers used are on Amazon’s approved carrier list
  • Tracking Upload Automation
    Implement automated systems to upload tracking numbers immediately after ship confirmation
  • Ship Confirmation Timing
    Review fulfillment processes to ensure ship confirmation occurs before package pickup
  • Carrier Integration Testing
    Verify that carrier tracking scans are properly transmitted to Amazon systems
  • System Integration Review
    Audit order management systems for tracking number generation and upload reliability
  • Staff Training
    Train fulfillment staff on proper tracking number handling and system procedures
Automate Your Valid Tracking Rate Monitoring with Cajari

Cajari automatically monitors your Amazon Valid Tracking Rate and provides detailed analysis of each tracking validation criterion. Our platform identifies specific failures across all four VTR requirements – approved carriers, tracking ID provision, ship confirmation timing, and carrier scan integration – helping you maintain the 95% performance required for optimal account health. Ensure customer confidence and account compliance with comprehensive tracking monitoring.

Book a personalized demo with our team and discover how we can transform your agency’s workflow.

Have questions or need support? Our team is here to help with onboarding, technical issues, and any inquiries about Cajari.