Amazon Seller Central Late Shipment Rate Report
Critical metric tracking to maintain Amazon’s 4% late shipment threshold
The Late Shipment Rate Report monitors one of Amazon’s most critical seller performance metrics – the percentage of orders shipped after the expected ship date. Amazon requires sellers to maintain a late shipment rate under 4% to preserve account health and Buy Box eligibility. This automated report captures detailed data about each late shipment, including order dates, expected vs. actual ship dates, and impact on account health.
Each late shipment is tracked with precise timestamps, allowing you to identify patterns in shipping delays and take corrective action before your rate exceeds Amazon’s threshold. The report includes all necessary data points for analyzing shipping performance trends and maintaining the reliability standards required for premium seller status.
Key Data Fields
Order Date
The date when the customer placed their order, helping identify seasonal trends.
Order ID
Unique Amazon order identifier for tracking specific late shipments.
Expected Ship Date UTC
Amazon’s calculated expected ship date based on your handling time settings.
Ship Date UTC
The actual date when the package was shipped according to carrier data.
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Ship Confirm Date UTC
Date when shipment confirmation was provided to Amazon systems.
Impacts Account Health
Indicator showing whether this late shipment affects your overall account health score.
Rate Calculation
Running percentage of late shipments over Amazon’s calculation window (typically 10-30 days).
Threshold Status
Current position relative to Amazon’s 4% late shipment rate requirement.
Amazon’s Late Shipment Rate (LSR) Report
Available at:
Seller Central → Account Health→ Shipping Performance→ Late Shipment Rate
Recommended Monitoring Frequency & Actions
How Often to Check This Report
Daily Monitoring Required
Check your Late Shipment Rate daily during high-volume periods and at minimum every other day during regular periods. Late shipments accumulate quickly and Amazon’s 4% threshold can be breached rapidly during busy seasons.
Critical Threshold Alert
Set alerts when approaching 3% to allow time for corrective action. Once you exceed 4%, it can take weeks to recover due to Amazon’s rolling calculation window.
Required Actions Based on Report Data
- Increase Handling Time
Extend your handling time settings in shipping templates if consistently shipping late - Review Fulfillment Process
Analyze internal processes causing delays between order receipt and shipment - Carrier Performance
Evaluate if your shipping carrier is meeting pickup and processing commitments - Inventory Management
Ensure adequate stock levels to prevent delays from replenishment issues - Staff Scheduling
Adjust workforce during peak periods to maintain shipping schedule adherence - System Integration
Verify order management systems are processing orders without delays
Automate Your Late Shipment Rate Monitoring with Cajari
Cajari automatically monitors your Amazon Late Shipment Rate and delivers real-time alerts before you approach the critical 4% threshold. Our platform captures each late shipment with detailed timestamps and impact analysis, helping you identify trends and take corrective action before account health is affected. Protect your Buy Box eligibility and seller standing with proactive late shipment monitoring.
Book a personalized demo with our team and discover how we can transform your agency’s workflow.
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